KM
Katlego M

1 reviews | Active since Sept 2015

08 Aug 2024, 18:22

Charged for a service not provided

Good day

I have been on dstv stream since last year due to us not watching tv regularly , none the less I could charged as usual but to my surprise I can not login and I am told the TV brand I’m using is not compatible but wow multi choice was not kind enough to send communication about this change I’m kindly requesting to be reimbursed Thank you

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Aug 2024, 19:32
Official
Hi katlego, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
KM
Katlego M's update18 Aug 2025, 13:49
Reviewer Update
Hi DSTV,
May you kindly credit the refund into my FNB account that was being debited .
Kind regards
Katlego
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