CHARGED FOR 1 MONTH INSTEAD OF 1 DAY

Due to the hopeless web site option not working, I resorted to e-mailing DSTV Multichoice to activate my spare holiday decoder, clearly instructing them that I needed the decoder to be turned on for 1 day only [25/07/15], I even reminded them to turn it off again the following day.<br> Now I have been charged for an additional months subscription that has already been directly debited out of my bank a/c, resulting in me now being overdrawn and my credit rating tarnished. This is also about the 3rd time they have done this to me - how dare they just ***** peoples money & then just say your a/c will be in credit for the next few months? <br> There appears to be a **** where DSTV charge the full amount instead of the pro-rata amount, take their clients money in the mean time and just hope their clients wont question it?<br> I plan my finances carefully but then what chance do I have when an institution like DSTV can just take what they want from their clients ahead of the due date?<br> Totally unacceptable, disgusting service - they are very quick to take one's money but conveniently take their time refunding it, if at all