CHARGED DOUBLE CONNECTION FEE IN AUGUST AND THEY STILL CONTINUE TO DISCONNECT

REF NO.***1, THEY CHARGED ME CONNECTION FEE TWICE THIS MONTH, 1ST DAY THEY START BIILING ME WAS ON THE 11TH AND NEVER HAD ANY ISSUES , REMEMBER MY DISH WAS CONNECTED IN THE MIDDDLE OF THE MONTH AND MY VERY FIRST PAYMENT WAS ON THE 11TH AND NEVER CHANGED (WHY NOW)NOW SOMEONE WHO CAN'T READ OR NOT INFORMED IS KEEP ON DISCONNECTING OUR RENDERED SERVICE ANY TIME OF THE DAY SHE/HE WANTS, I LOGGED ON SEVERAL QURIES UNTIL KHENSANI CAME TO MY RESQUE EARLY THIS MONTH AND SENT EMAIL SAYING MY RENDERED SERVICE WILL CONTINUE AS PER OUR FIRST AGREEMENT THEN I SENT NUMEROUS EMAIL TO ASK THEM TO STICK TO OUR 1ST AGREEMENT THEN ON THE 7TH OF THIS MONTH AFTER PAYING R65 CONNECTION FEE ON THE 14/07 I WAS DISCONNECTED AGAIN , I RECEIVED A CALL FROM MKHUSELI AFTER SENDING AGAIN TONS OF EMAILS TO ASK TO BE RECONNECTED THEN MKHUSELI SAID HE IS STILL GOING TO CHARGE ME CONNECTION FEE AGAIN MEANING THIS MONTH I HAVE BEEN CHARGED CONNECTION FEE TWICE AND AS WE SPEAK MY SERVICE IS DISCONNECTED AFETER PAYING 2 X CONNECTION FEE PLUS MY SERVICE, ANY TIME OF THE DAY WHOEVER COME ACROSS MY ACCOUNT THEY DISCONNNECT AND I KEEP ON PAYING CONNECTION FEE BUT BEFORE THE PERSON WHO WAS RESPONSIBLE FOR MY ACCOUNT KNEW EXACTLY MY DEBIT DATE , I'M TIRED AND ANNOYED , 1ST CALL CENTER RESPONSIBLE FOR MY ACCOUNT KNEW HER/HIS ASSIGNMENT , PLEASE STOP DISCONNECTING WHATEVER YOU WANT I'M MAKING PAYMENT EVERY MONTH, FRUSTRATED AND ANNOYED