SC
Sheriden C
1 reviews | Active since Jan 2012
12 Mar 2016, 22:10
Charged double and no feedback
Dstv billed me for an unsused decoder i reported many years ago that is no longer functioning when i tried to upgrade using selfhelp. I spent hours on the phone complaining to customer service for refund but nobody listens to my query. This service is so bad.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
13 Mar 2016, 16:20Hello sheriden,
We're sorry to hear of the disappointment and inconvenience you have experienced with your account. Please accept our sincere apologies.
Kindly refer to your personal email for more information regarding your enquiry.
Should you require any further assistance, please feel free to make use of our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We're sorry to hear of the disappointment and inconvenience you have experienced with your account. Please accept our sincere apologies.
Kindly refer to your personal email for more information regarding your enquiry.
Should you require any further assistance, please feel free to make use of our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply13 Mar 2016, 16:20
Official
Hello sheriden,
We're sorry to hear of the disappointment and inconvenience you have experienced with your account. Please accept our sincere apologies.
Kindly refer to your personal email for more information regarding your enquiry.
Should you require any further assistance, please feel free to make use of our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We're sorry to hear of the disappointment and inconvenience you have experienced with your account. Please accept our sincere apologies.
Kindly refer to your personal email for more information regarding your enquiry.
Should you require any further assistance, please feel free to make use of our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,