1 reviews | Active since May 2012
<p>My services had been suspended for sometime whilst I was on the compact bouquette and just yesterday I spoke to Tebogo Mthembu on helped me downgrade and gave me a new balance that included a reconnenection fee in order for my services to be activated. I did pay the stipulated amount of R160 and then after calling the call center to have my services activated Jimmy now tells me of a further R50 that must be paid in the next 24hr which had always been overdue. I never had an overdue amount except for my monthly premiums, where this mysterious amount is concocted from baffles me but I will not be paying it and I expect my services to not be interrupted as a result of this.</p>
Dear John
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear John
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear John
Please note that when services are being suspended due to non-payment you will be charged a reconnection fee of R50 over and above the subscription amount.
Please ensure that your payment reach us on or before your payment date, yours being the 1st of every month. If not your service will be suspended and you will be liable for a reconnection fee.
With that being said we have reversed the reconnection fee charged on your account going forward please take note of the above. We have also sent you a statement for your latest balance, please refer to your personal email.
Should you have further questions, please do not hesitate to contact us.
Regards
Elna
Best regards,
Dear John
Please note that when services are being suspended due to non-payment you will be charged a reconnection fee of R50 over and above the subscription amount.
Please ensure that your payment reach us on or before your payment date, yours being the 1st of every month. If not your service will be suspended and you will be liable for a reconnection fee.
With that being said we have reversed the reconnection fee charged on your account going forward please take note of the above. We have also sent you a statement for your latest balance, please refer to your personal email.
Should you have further questions, please do not hesitate to contact us.
Regards
Elna
Best regards,
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