TN
Thami N

1 reviews | Active since Mar 2014

08 Apr 2024, 11:22

Charge. *******

Very bad service, these guys are ripping me off. Cancelled extra view in 2022, called earlier last year and the guy enquire on the progress. It was confirmed to be resolved in few days from call get a refund

Last month I enquired again and was told that it was going to be resolve in 24 hours, been calling daily every day since but what I am still over charged because they can.

Please can I get assisted from the *******.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Apr 2024, 11:34
Official
Hi Thami, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
TN
Thami N's update09 Apr 2024, 12:01
Reviewer Update
Hi

I have not received any feedback from you, any turn around time?
TN
Thami N's update11 Apr 2024, 01:36
Reviewer Update
The only choice I have is to reach to Omdud now, clearly the response here was not genuine. Now I am my own again as I was since last year, not one is doing anything, no one feedback or call me with updates. I am the one who only call and promised heaven but you continue to rip me off every month. Surely I already used +/-1000 minutes which I am paying alone while you continue to rip me off.

This is so sad, can anyone refer me to another provider where I can move to while taking this matter to ombud.

This is a very terrible service provider with no heart for people, very selfish and arrogant agent, team leaders, this platform team from DSVTV, they are all same whatsapp group