Chaos in Billing Department

On 05-08-2015 I paid R779 at Pick n Pay for my DStv subscription. on 20-08-2015, without any notice the DStv connection is cut off. On Multichoice's Self Service I am informed that I need to pay access subscription of R40, subscription fee of R349,50 AND R50 reconnection fee. I paid R400, but still the connection is off and Muiltichoice's bill say I now still owe R279,60, along with access subscription of R26,76 and another subscription fee of R233. This is one month's bill for almost R1800. Throughout all this, my decoder also mysteriously lost it's PVR functionality and it took me 4 calls to Multichoice call center to have it back to normal. 03-09-2015 I had a look at my account and it stated that I have to pay the next subscription fee by 30-09-2015. On 06-09-2015 all services have been switched off AGAIN! This kind of service is utterly ridiculous - to say the least. Will I be forced to pay another R50 re-connection fee for your mistake? I have not complained about this before - not even when Multichoice took 2 subscription fees via debit order in one month more then ones.