SL
Sellwane L

1 reviews | Active since Mar 2024

16 Apr 2024, 21:06

Channels removal

I am very disappointed by DSTV, after increase of premiums on the 1st of April 2024 some channels are removed.

During Easter weekend i found out that channel 115 and 127 are closed. I have spoke with two agents enquiring about this they failed to assist. They keep saying on their side the problem is solved. Its really upsetting to know that u are paying for a certain package but DSTV just decided to remove two of the channels without letting me know..

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Apr 2024, 22:07
Official
Hi Sellwane, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Apr 2024, 11:14
Official
Hi Sellwane, 

We're focusing on delivering the highest quality content that resonates most with our diverse audience, which is why channels 1Magic (103) and ME (115) are being removed. By consolidating our efforts, we can better invest in new and exciting programming that aligns with your interests. 

We appreciate your understanding as we strive to enhance your viewing experience.

Kind regards 
DStv: Hello Peter Team

Best regards,