RG
Raymond G

1 reviews | Active since Dec 2020

04 Dec 2022, 16:49

Channels not working

I have had endless issues with DSTV on my Streaming subscription. Every month there is an issue with channels not working. Last month it took them two seeks to sort out the problem with M-Net. I still have to pay a full subscription. It took close to 10 calls and for two days I was not able to watch any channel because they wanted to reset my account.

Now I have the same problem. I logged it with csll centre and someone was going to call me in an hour. Still no call and M-Net still not working. It is no wonder you are thousands of subscribers.

The service is non-existant and I have to pay for a premium subscription which I cannot use fully for half the month.

Lets see how serious DSTV takes this complaint. In my recent dealings, I get the feeling they dont care. The arrogance in the way you deal matters is a disgrace.

My number is *** if you are interested. Unhappy frustrated client Raymond le Grange

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Dec 2022, 16:55
Official
Hi Raymond, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team