DTHE
Dobby The House Elf

1 reviews | Active since Feb 2014

03 Sept 2017, 16:58

Channels not working

There are certain channels that never work

The 'due to bad weather' message is no longer fooling me.

Since this message was created channels like 111 never comes online anymore.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Sept 2017, 07:59
Official

Dear Celeste

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Sept 2017, 12:56
Official

Good day Celeste

Thank you for taking my call today.

As discussed, kindly have the decoder tested at the nearest DStv Service centre or agency. Our technical team will inspect the decoder and provide you with the relevant feedback.

Also, depending on the outcome you might need to have the installation checked as well.

Please feel free to contact us if you require any further assistance.

Kind regards

Dinah

Best regards,