PM
Precious M
1 reviews | Active since Feb 2020
18 Apr 2020, 19:25
Channels not playing.s
Good day.
My account is up to date but half of my channels are not showing. I have tried to fix it via the WhatsApp self service but there is no option for that! The dstv app is just as useless.
Please see to this and reach out asap. Cant be paying for Chanels that are not playing.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
18 Apr 2020, 19:28Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply18 Apr 2020, 19:28
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
18 Apr 2020, 19:36Hi Precious,
As per our telephonic conversation, you are currently on DStv Family and not DStv Compact. Hence, you are not getting some channels. Kindly note that you have an option to upgrade the service and downgrade on your payment date.
Should you want to upgrade the service you can send us a private message on @DStvCare or DStvZA on Facebook.
Regards
Kagiso
As per our telephonic conversation, you are currently on DStv Family and not DStv Compact. Hence, you are not getting some channels. Kindly note that you have an option to upgrade the service and downgrade on your payment date.
Should you want to upgrade the service you can send us a private message on @DStvCare or DStvZA on Facebook.
Regards
Kagiso
Best regards,
DStv (MultiChoice)'s reply18 Apr 2020, 19:36
Official
Hi Precious,
As per our telephonic conversation, you are currently on DStv Family and not DStv Compact. Hence, you are not getting some channels. Kindly note that you have an option to upgrade the service and downgrade on your payment date.
Should you want to upgrade the service you can send us a private message on @DStvCare or DStvZA on Facebook.
Regards
Kagiso
As per our telephonic conversation, you are currently on DStv Family and not DStv Compact. Hence, you are not getting some channels. Kindly note that you have an option to upgrade the service and downgrade on your payment date.
Should you want to upgrade the service you can send us a private message on @DStvCare or DStvZA on Facebook.
Regards
Kagiso
Best regards,
DStv (MultiChoice)'s replyOfficial
18 Apr 2020, 19:37Hi Precious,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv Hellopeter team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv Hellopeter team
Best regards,
DStv (MultiChoice)'s reply18 Apr 2020, 19:37
Official
Hi Precious,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv Hellopeter team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv Hellopeter team
Best regards,