AS
Arno S
1 reviews | Active since Aug 2012
16 Mar 2015, 10:22
channel 201
Channel 201 that blacks out when watching rugby, this is not only my dstv but at work, friends, parents etc.<br> What is the problem? now you are increasing my premium but we have these kind of problems??<br>
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Replies (1)
DStv (MultiChoice)'s replyOfficial
16 Mar 2015, 11:51Hello Haak12,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards
We have escalated the problem to the relevant department for urgent investigation.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards
We have escalated the problem to the relevant department for urgent investigation.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply16 Mar 2015, 11:51
Official
Hello Haak12,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards
We have escalated the problem to the relevant department for urgent investigation.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards
We have escalated the problem to the relevant department for urgent investigation.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,