TS
Tanya S

1 reviews | Active since Apr 2020

19 Apr 2020, 20:27

Channel 161

Why is channel 161 missing from the Access package? As per your website this channel form part of the access package but now it gone. Great communcation from you.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Apr 2020, 20:42
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Apr 2020, 20:46
Official
Hi Tanya, 

Channel 161 is not part of the DStv Access package. It was temporarily added as a result of the initial South African lockdown period which was to end on the 16th of April.

Regards
Kagiso

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Apr 2020, 20:47
Official
Hi Tanya,

We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true

Regards
The DStv Hellopeter team

Best regards,