1 reviews | Active since Sept 2015
changr of ownership and extraview
27 july 2015 i paid R1250 for change of ownership and extraview they said they will be both activated on the 1st of Aug then the 1st Aug came but nothing happend then i phoned they spoke to boniswa who said to email her all the change of ownership i did email her and she said it will be activated on the 1st of Sep then nothing happend i phoned they said it will be active by 6pm nothing happened then i phoned on the 2nd sep i requested to speak to a manager they transfered me to masilo mametja at 1pm he said he will call me in an hour or 2hours he phoned back at 6pm said i must email him the documwnts again the he will activated it immediately i then emailed the documents today around 1pm and he dis not phone the extraview is still not actived, i phoned around 6pm and requested to speak to masilo mametja but the agent(thabang) said he cannot transfere me as he is on another department i then requested to speak to the ceo or director or a manager then thabang transfered me to moeti who transfered me to prudens who said she cannot transfere me to masilo or the manager or the ceo or the director i gave her my phone number and said someone must call me in a minute still waiting fo
Dear Lebogang
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter
Dear Lebogang
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter