Change of Ownership nightmare - would rather pull teeth

<p>I decided to give my USB drifta to my father and needed to move the device to his account.</p> <p>I tried to do this online and unsuccessfully could not s called the multichoice support line and was told to fill in a change of ownership.</p> <p>I have filled in the change of ownership. I have emailed the ID’s for myself and for my father.</p> <p> </p> <p>After a few days of waiting i was told this is was done and then told to to test. After getting back to them explaining that the service shows still scrambled.</p> <p>I was then told that the device that I have ALWAYS owned is now under another person account that I have never heard of and is inactive. After then being promised many times by multichoice staff on a few occasions the device will be transferred and never getting that right, I was then informed to fill in an Affidavit Stating that the device is mine. Multichoice are unable to get hold of this mysterious account holder but i need to do all this, anyways i just bit my lip and did it thinking this would be the final chapter of this nightmare.I have jumped through every hoop that they have asked of me.</p> <p>After sending all the information i get straight back to square 1, please can i send the ID of the current owner that i have no clue who they are.</p> <p> </p> <p>Please Please Please can this be sorted. It really cannot be this difficult - here is the reference and all the corresspondence if needed i will email to a manager: ********** </p> <p> </p> <p> </p>