Change of ownership Dstv

O STARS FOR YOU. DSTV is the place to go if you want to have a heartattack. They are absolutely USELESS. I have send my change of ownership 1 month ago and phoned 6 times today to ask if it is done and guess what it still has not been done but I got I email back in a day to stay the owner owes r172.25 and we immediately made the payment and 1 MONTH and it's still not done. 1 lady said I did not fill in the form correctly and when I told the next one what she said she burst out in laughter. I had to resend everything again today after my 6th call. IS THIS RIGHT...U ARE USELESS NO WONDRR YOU ARE LOSING CLIENTS EVERYDAY