KM
Karl M

1 reviews | Active since Oct 2016

23 Oct 2016, 00:59

change of ownership - drifta

<p>I recently bought a drifta from someone on gumtree. I was of the opinion that I could just have it connected at a monthly premium as this is what the person whom I bought it from told me. However when I contacted Mutichoice I was told that I need to have a change of ownership form completed. They gave the name of the owner but no other details. This owner was not the person I bought the drifta from. Surely it should not be a problem for multichoice to contact the registered owner and facilitate the process. I'm now sitting with a drifta that I could have used and paid a subscription for and using it as a paper wight </p>

0
Replies (5)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Oct 2016, 07:36
Official

Dear Karl Martin

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Oct 2016, 10:32
Official

Good day Karl Martin

Thank you for bring this matter to our attention.

Please provide us with the serial number on the drifter in order for us to investigate and assist you accordingly.

Awaiting your responds.

Rupert

KM
Karl M's update24 Oct 2016, 11:52
Reviewer Update

The serial number is : CA ********** 680

KM
Karl M's update03 Nov 2016, 17:16
Reviewer Update

Is thi just a delaying tactic or do I have to make a public review first before I get a response

KM
Karl M's update01 Dec 2016, 14:36
Reviewer Update

its been a few months since i responded to you and has up till now not received any feedback. Are you hoping it will go away?