FS
Fadiel S
1 reviews | Active since Jun 2012
29 Apr 2015, 16:51
Change of ownership and activation struggle
I have been struggling since 20/04/2015 for the change of owership. Today I called 4 times having to spend a long time on the phone. Multichoice does not return calls and keep on asking for the same information<br> <br> DSD 1132<br> serial#: v1002 563 64 x 5<br> smart card# : ***0<br> customer number: ***0<br> <br> change of ownership ***<br> <br> I dont know what to do any more.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
30 Apr 2015, 15:08Hello Fadiel1,
Reference is made to our telephonic conversation in regards to the change of ownership request.
We confirm that the change of ownership has been actioned and your service activated on the DStv Access Package as requested.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable
Your support, and that of all our customers, is important to us.
Regards
Rupert
Reference is made to our telephonic conversation in regards to the change of ownership request.
We confirm that the change of ownership has been actioned and your service activated on the DStv Access Package as requested.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply30 Apr 2015, 15:08
Official
Hello Fadiel1,
Reference is made to our telephonic conversation in regards to the change of ownership request.
We confirm that the change of ownership has been actioned and your service activated on the DStv Access Package as requested.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable
Your support, and that of all our customers, is important to us.
Regards
Rupert
Reference is made to our telephonic conversation in regards to the change of ownership request.
We confirm that the change of ownership has been actioned and your service activated on the DStv Access Package as requested.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable
Your support, and that of all our customers, is important to us.
Regards
Rupert