Change of ownership

<p>i requested a change of ownership in one of my decorders after i get divorcced. i did send the request in 2015 and again on the 05th August 2016 and till today nothing happened. i need this matter resolved asap. today i called and was given the reference ********** which has been there from 2016 and i wasn't notified about it. they are now asking for my copy of id but when i subscribe with them no id copy was required. i need that to be fix immediately </p>