LL
LEBOGANG L

1 reviews | Active since Aug 2016

16 Jan 2017, 08:57

change of ownership

<p>I had a very horouble experience from multichoice just to do a change of ownership, I contacted the call center to do a change of ownership from my contract service of two year while I have a normal explora again, they advised it is possible if I want to do it I have to pay the balance of the decorder then it would be done. I did make a payment of the 23 december close to R1600. while I was home the normal one switched off when I called they said I owe them, when I asked how much do I owe was given always different. On the14 th I went to the branch with the new owner we paid again close to R800 for both decoders and yesterday again about R600 was debited from my account and till now no confirmation that states that a change of ownership is successful. Can somebody who knows their work assist with my account. </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Jan 2017, 09:29
Official

Dear LEBOGANG LETSIKA

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Jan 2017, 15:36
Official

Good day LEBOGANG LETSIKA

Reference is made to our telephone conversation yesterday concerning your query.

We'll contact you on Thursday at 10:00 and provide feedback .

Thank you

Girly