Change of ownership

<p>How long should one wait for you guys to do a simple task as a change of ownership.</p> <p>I recently did a change of ownership(as effect on the 1st of November 2016)of a dstv explora,serial explora number is-P ********** 6 and smart card number: ********** 353 with my Brother in law,we send the change of ownership papers away to dstv and then they gave me the brother in law a customer number- ********** 4 but my problem is that dstv acknowledge they got the paper work for the change of ownership but the customer number doesn't exist as I want to pay the monthly subscription..please get back too me asap...</p>