MM
Mpho M

1 reviews | Active since Jul 2016

31 Aug 2016, 10:39

Change of ownership

<p>I have been trying to do a change of ownership on my decoder for the past 2 months but Multichoice doesnt seem to want to do it.</p> <p>I sent all required documents about 7 weeks ago but nothing has been done, and no one is providing any feedback.</p> <p>The last call I made was today on reference ********** -I107. All I am being told is that it will be escalated, and its been the same story throughought.</p>

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Aug 2016, 10:43
Official

Dear Mpho Mokwana

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Aug 2016, 14:34
Official

Dear Mpho Mokwana

We confirm receiving all relevant documents pertaining to your request for Change of ownership, however we are currently experiencing a technical glitch with moving the decoder to the new owners account.

We have referred matter to our technical support department for further assistance, we will provide feedback as soon as change of ownership is done.

Please bear with us while we are resolving the issue.

Regards

Elna

DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Sept 2016, 09:14
Official

Dear Mpho Mokwana

We confirm change of ownership has been successfully done, thank you for your patience while we were resolving your query .

Regards

Elna