Change of ownership

<p>***. Since the 9th of April I have been struggeling to change the ownership of a Dstv decoder and activate the premium package. I have been emailing and phoning them at least twice a week and the responce from their side remains the same: "the transfer will be complete in 3 days " or " the problem has been escalated" I never receive any response from them unless I follow up on the query. If it is so difficult to become a client I dont even want to no how bad the service will be if we are clients. </p>