change of ownership

Item: DStv (MultiChoice)
Rating: 2
Author: Wiehan R

i have requested a change of ownership on the 28th Ocktober 2015. It is now 5 days and I had no update on the status. I had to phone in more than once and every time I get different people to assist and the problem is still not sorted out. I already submitted the required document twice

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

06 Nov 2015, 08:36

Hello Wiehan22,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply06 Nov 2015, 08:36

Official