JP
Jan P

1 reviews | Active since Jul 2015

17 Jul 2015, 15:50

Change of my OWN ownership and an affidavit????

I really enjoy my Premium package with HD PVR and Box office, BUT, when I moved recently from South-Africa to Botswana with my decoder and smart-card, DSTV told me to fill in a \Change of ownership"form. So"

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Jul 2015, 09:55
Official
Hello christoprebot,

It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard. We would like to sincerely apologise for the delay and any inconvenience caused.

We have escalated your complain to our DStv Africa department for assistance their contact number is ***, you don't need to do a change of ownership. They will have to do an inter-company transfer of your equipment to Botswana.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards

Nesta