DJvV
Derrick Jansen van Vuuren

1 reviews | Active since Aug 2013

02 Nov 2015, 11:52

Change in Ownership

Ownership of Drifta needs to be changed. I submitted all the documentation on the 14th of October. The last correspondence I received on the 22nd of October, was to tell me the issue has been escalated and that insurance needs to be cancelled. I have since asked for an update, but nothing received. I find it hard to belive that it takes 3 weeks to change the ownership of a drifta.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Nov 2015, 12:19
Official
Hello Derrick13,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,