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charlene S
1 reviews | Active since Aug 2020
13 Aug 2020, 10:21
CHAMPIONS AT BAD SERVICE
after purchasing two guesthouses in march, i have been battling with multichoice since March to get the accounts transferred to my name. today is the 13th of august AND STILL NO JOY. i have literally submitted the correct paperwork (as confirmed by multichoice) 23 times!!!!!!! i literally do not know where to turn or who to speak to. I also truly feel the "terrible" rating is still too good. YOU GUYS ARE THE CHAMPIONS AT BAD SERVICE.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
13 Aug 2020, 11:35Hi Charlene,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply13 Aug 2020, 11:35
Official
Hi Charlene,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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charlene S's updateReviewer Update
26 Aug 2020, 15:27A very competent and helpful lady, Nokuthule Ncube, phoned me and assisted in sorting out the issues. According to her, all is in place now and the change of ownership has been done. HOWEVER, she is a drop of fresh water in the DSTV's incompetence ocean. I am very grateful to her for her kind assistance. Unfortunately DSTV as a whole is still very possibly the worst when it comes to service.
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charlene S's update26 Aug 2020, 15:27
Reviewer Update
A very competent and helpful lady, Nokuthule Ncube, phoned me and assisted in sorting out the issues. According to her, all is in place now and the change of ownership has been done. HOWEVER, she is a drop of fresh water in the DSTV's incompetence ocean. I am very grateful to her for her kind assistance. Unfortunately DSTV as a whole is still very possibly the worst when it comes to service.