CEO of Multichoice/DSTV. Abysmal and disgusting service!

I bought a new Explorer Ultra from Makro on Thursday. I had the Explorer 2. After installing it my two Extra View decoders in my bedrooms stopped working. We have made INNUMERABLE phone calls to Multichoice to report this: Ref ***2. They tell us this is a problem on their side and they will ESCALATE our problem! We’ve even had an accredited Multichoice Installer here and they were not interested in helping him! This is what we’ve got in this country - lackluster and no f*cks given for work! No wonder DSTV is losing customers and will continue to do so! I do not need DSTV. I been a subscriber for over 20 years. A Premium Subscription. I can only advise everyone else to not buy their Explora Ultra or ANY product from them! Being in journalism world I can spread the word far and wide. My partner works for a President in a neighboring country. This is also useful. Disgusting service and deserves a total boycott!