Centre of incompetence

Absolutely the most *********** bunch on the planet. Note that I have been paying my MNet/DSTV/Multichoice account by debit order since they came into existence. Earlier this month I changed my single view CD decoder to a single view HD decoder. Nothing else was supposed to have changed but they managed to break my extra view. Took me nearly two weeks to get this fixed and now they have suspended my account for non payment even though my new premium is only due in the first week of November. So great I now sit without service until they find someone that is competent tenough to realise their mistake and fix the problem - needless to say this may take some time. I just wish that Multichoice could learn to spell customer - at the moment you are a subscriber and have no rights other then to pay them their exorbitant fees whether they deliver or not.