LP
Lood P

1 reviews | Active since Nov 2015

10 Nov 2015, 16:16

Cellphone cost

The fact that the client must pay for cellphone cost to multichice for queries is unfair. <br> <br> I bought a \WALKA"(Portable TV) just to get the signal cost me nearly an hour cellphone cost and the for a second time to bring to their attention that the device is not working"

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Nov 2015, 10:41
Official
Hello loodpepler,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,