GH
Gary H

1 reviews | Active since Jul 2021

08 Jul 2021, 08:45

CE0 Secretary

Good morning Lindokhule,

You have an recorded and dated information, when transaction was supposed to have been done, why hasnt it been completed? (Cancelling old decoder 3 years+)

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Jul 2021, 14:42
Official
Hi Gary, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Jul 2021, 17:17
Official
Hi Gary, 
 It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard. 

Kindly be advised that as per case  ***8, they will revert back with the credit balance.

Kind regards 
DStv: Hello Peter Team 

Best regards,