JP
Joachim P
1 reviews | Active since Jun 2016
11 Oct 2017, 20:28
Catchup titles incomplete
Hi,
It is very difficult to catch up when episodes are missing. Very disappointed!
Unhappy DSTV subscriber.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
12 Oct 2017, 08:22Dear Joachim
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply12 Oct 2017, 08:22
Official
Dear Joachim
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
12 Oct 2017, 11:36Good day Joachim
It was not possible to get hold of you today and discuss your query telephonically.
Please provide us with the programme names for the missing episodes on Catch Up to receive assistance.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply12 Oct 2017, 11:36
Official
Good day Joachim
It was not possible to get hold of you today and discuss your query telephonically.
Please provide us with the programme names for the missing episodes on Catch Up to receive assistance.
Kind regards
Dinah
Best regards,
JP
Joachim P's updateReviewer Update
12 Oct 2017, 16:45Hi Dinah,
I am not available during office hours, thanks for the reply. The programme is Binneland and it's not the first time I noted it. Before, while I still had premium, I noted that some of the episodes needed to be downloaded. No premium, no episode.
Kind regards,
JJ du Plessis
JP
Joachim P's update12 Oct 2017, 16:45
Reviewer Update
Hi Dinah,
I am not available during office hours, thanks for the reply. The programme is Binneland and it's not the first time I noted it. Before, while I still had premium, I noted that some of the episodes needed to be downloaded. No premium, no episode.
Kind regards,
JJ du Plessis