Catch up Services on DStv

MultiChoice and DStv sell both the Explora decoder and the Premium services because of the convenience obtained from owning a box and subscribing to the bouquet. For me paying close to ZAR 800.00 monthly mean that I can do what is important with my time and catch up later whenever I get the time. The past month has seen the catch up services not working on DStv without any notification form MultiChoice. Only when you call them you get to learn that the catch up services are out. In the past couple of weeks certain episode were not updated. This includes 'The Road'