RG
Richie G
1 reviews | Active since Dec 2017
26 Jul 2020, 13:15
Catch up not working
Kindly advise why my catch up is not working. This is the second time now and the call center response is non existent
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
26 Jul 2020, 13:46Hi Richie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Jul 2020, 13:46
Official
Hi Richie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
RG
Richie G's updateReviewer Update
26 Jul 2020, 16:22Thank you. I would appreciate a call to assist me please.
RG
Richie G's update26 Jul 2020, 16:22
Reviewer Update
Thank you. I would appreciate a call to assist me please.
DStv (MultiChoice)'s replyOfficial
26 Jul 2020, 16:26Hi Richie,
I refer to our telephonic conversation.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We tried to call you to no avail.
Kindly tell us the error you’re experiencing on Catch-Up so that we can assist you.
Kind regards
DStv: Hello Peter Team
I refer to our telephonic conversation.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We tried to call you to no avail.
Kindly tell us the error you’re experiencing on Catch-Up so that we can assist you.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Jul 2020, 16:26
Official
Hi Richie,
I refer to our telephonic conversation.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We tried to call you to no avail.
Kindly tell us the error you’re experiencing on Catch-Up so that we can assist you.
Kind regards
DStv: Hello Peter Team
I refer to our telephonic conversation.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We tried to call you to no avail.
Kindly tell us the error you’re experiencing on Catch-Up so that we can assist you.
Kind regards
DStv: Hello Peter Team
Best regards,
RG
Richie G's updateReviewer Update
26 Jul 2020, 18:23Good day. Kindly call back. I’m not getting anything on catch up. The error is DSTV Catch up is only available on selected packages.....
RG
Richie G's update26 Jul 2020, 18:23
Reviewer Update
Good day. Kindly call back. I’m not getting anything on catch up. The error is DSTV Catch up is only available on selected packages.....
RG
Richie G's updateReviewer Update
27 Jul 2020, 18:56I am still not having any luck with my decoder. Do I need to cancel my subscription with you guys? I’m still not having any programs on my catch-up and I’m not happy that 24 hours later this is still not resolved.
RG
Richie G's update27 Jul 2020, 18:56
Reviewer Update
I am still not having any luck with my decoder. Do I need to cancel my subscription with you guys? I’m still not having any programs on my catch-up and I’m not happy that 24 hours later this is still not resolved.