AN
Abegail N
1 reviews | Active since Jan 2012
10 Aug 2020, 16:19
Catch up not updated
Not updating Catch up, why have the service for watching later when you're not going to maintain it???? August airings for Bargain Mansions, Your home made perfect and House in a Hurry. Paying for an incomplete service, your chat line, no assistance, Twitter assistance asking me for information and 12 hours later still not resolved...How many people does it take to update Catch Up and meet your end of the contract????
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
10 Aug 2020, 17:22Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Aug 2020, 17:22
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
10 Aug 2020, 20:46Dear Abegail,
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness
As per telecom, please allow us some time to investigate what could have gone wrong so that we can provide the necessary feedback.
Kind regards,
Dstv: Hello Peter Team
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness
As per telecom, please allow us some time to investigate what could have gone wrong so that we can provide the necessary feedback.
Kind regards,
Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Aug 2020, 20:46
Official
Dear Abegail,
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness
As per telecom, please allow us some time to investigate what could have gone wrong so that we can provide the necessary feedback.
Kind regards,
Dstv: Hello Peter Team
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world-class standards, and thus your recent unsatisfactory experience is regarded with all seriousness
As per telecom, please allow us some time to investigate what could have gone wrong so that we can provide the necessary feedback.
Kind regards,
Dstv: Hello Peter Team
Best regards,