1 reviews | Active since Jun 2016

18 Oct 2016, 18:43

Catch Up

<p>paying premium package </p> <p>with an explorer it's so frustrating missing shows and hoping to find them on catch up. OPW and Isibaya are some of the biggest if not the biggest shows on DSTV but the hasn't been any updates on catch up. This is not the 1st time, many shows like Empire, Shades of Blue for an example are loaded to catch up then suddenly they stop loading and normal broadcasts episodes get to season ending without us watching them. </p> <p> </p> <p>Whoever is in charge of catch up updates has to be moved out and let a new team come and handle it. Or better yet I'll come and sort it out because those paid to update are dismally failing. </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Oct 2016, 07:11
Official

Dear Bhuti Gcina

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Oct 2016, 11:19
Official

Good day Bhuti

It is with great regret that we received your complaint regarding the Catch Up query. Please accept our deepest apology for this inconvenience.

Our technical team is working tirelessly to update the programme on Catch Up and hope this will be resolved soon. In the meantime, please record your favourite programme or check the DStv guide for a repeat.

Thank you for your time and patience whilst we resolve this matter.

Best regards

Dinah

Best regards,