SR
Sarah R

1 reviews | Active since Nov 2019

24 Jan 2020, 15:26

CASH PAYMENTS

Don't, ever make any CASH PAYMENTS to DSTV. I've had a very bad experienced with them & I regret paying cash at the stores. Rather pay via EFT. I've learn the hardest lesson. NO PROOF OF PAYMENT MEANS, NO PAYMENT RECEIVED.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jan 2020, 10:05
Official
Hi Sarah R,

We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team. 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jan 2020, 10:51
Official
Hi Sarah Rooskrantz,

Unfortunately, we are unable to trace the payment without the proof of payment. 

Please be advised that you can return to the store and request the proof of payment.

Kindly email it to ***. 

Kind regards
Ntando Bakubaku 

Best regards,