Casey Charlie

On the 12 of April I have received a call by one of the sales agents that sold me a decoder, I was skeptical to take it hence I know they will sabotage my account, well the explorer was delivered and I was advised that I will have to call the installer, on our conversation with the sales agent was, if the decoder is being delivered and installed in this month, will I be billed for any prorata or anything?, and the the consultant confirmed and said nothing will be added to my current bill until the end of May, and the explorer is on price lock with included rewinds, record catchup and pause, well the explorer was delivered and installed, on my surprised, I was billed R625 which I did not budget for it, when I am querying this I have been advised that I've been charge R45.00 for PVR and another R105 for PVR, of which this was never discussed with me hence it is a price lock, DSTV must refund back my money an fix this, they can even listen to the call recordings as how the consultant advised me, all I know is, the explore decoder only is R175 plus my subscription of R478 which is equals to R653, which I am ready to pay it from next month(May), I feel like DSTV is just making money from us, by not being crystal with all these added services, and I will suggest that they give me the remaining months free subscription just to mess with my mind, I am working hard to build my credit score and now they are sabotaging me