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Anonymous A

1 reviews | Active since Oct 2016

03 Oct 2022, 21:02

Carter Balche must investigate DSTV

Carte Blanche should investigate *******ion at DSTV as they don't pick up over payments and refund it, they only pick up non-payments and 1 payment of 3 made. Their service to customers is non existent and over rated and too expensive. You can have Brit box, Netflix, Prime video and Apple TV for less than the DSTV premium of recycling program excellence. Currently struggling nearly two weeks.to get my refund of two over payments of R699 each, but they can pick up in minutes if you don't pay your premium.

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Oct 2022, 21:05
Official
Hi  Anonymous, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
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Anonymous A's update04 Oct 2022, 17:27
Reviewer Update
The last digits is 0563 which I already gave to a call centre agent. Iam going to the police to open a cast of theft tomorrow
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Anonymous A's update06 Oct 2022, 18:20
Reviewer Update
DSTV is the worst ever. Still not refunded 2 overpayments.