Cant you get this right?

Once again you have wrong info listed on your web, what is worse is that your agents seem to be trained to say “sorry about that or apologies”. You have show max at 50% and Access also at a reduced amount but that is far from the truth. Last month it was the annual showmax renewal and was told the same, continue with the payment and it will correct itself at payment/checkout, not to be, this is wrong, false advertising at its best. .