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gerard H

1 reviews | Active since Mar 2009

20 Aug 2024, 18:09

Cant watch TBN error e16

Channel 343 keeps getting error e16. I have asked DSTV to fix it but it keeps coming back. Looks like they don't want us to watch TBN

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Aug 2024, 19:10
Official
Hi Gerard, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Aug 2024, 11:00
Official
Hi Gerard,

We tried calling you on *** but your phone rings unanswered. Please note that you clear the E16 error using the MyDStv self-service app for a quicker solution in clearing error or changing between channels.

Kind regards,
DStv: Hello Peter Team

Best regards,