Can’t stop the streaming.

I have a Premium account. I switched on the extra streaming for my daughter at the beginning of the Olympics but she decided to have her own stream so I switched mine off after one day. I looked at my account on the 16th August and see they are charging me for the month. I switched it off again on my app. My bill breakdown does not add up correctly. It shows R1026.9 but adding items I get R918! I suppose the extra is for streaming but is not itemised! I went to Umhlanga DSTV and they said the streaming was still on! They switched it off. They also said that I had to pay the extra as I do not have proof that I switched it off. They said I should have taken a screen shot! No refund…

I have been with DSTV for 25 years and am 76 years old. Very DISAPPOINTED…..