OC
Orlando C

1 reviews | Active since Dec 2010

04 Jan 2016, 12:57

Cant live Stream. No one can fix this problem

I activated on the 19th December. A few days later i wanted to live stream. I called in, they said its fixed and would take 24 -48 hours. Tried to live stream, no luck. Called again, same story. logged to support and it would take 24-48 hours. Tried again, no luck. Did a live chat twice after that. no luck. Still cant live stream..Called today, same story.<br> What kind a service is this. You charge so much and the service sucks. Not impressed.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jan 2016, 07:28
Official
Hello Orlando33,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team