RD
Rika D

1 reviews | Active since Jan 2018

04 Jan 2018, 18:45

Cant help a customer

I was on the phone for more than an hour and no result on my boxoffice account....will they pay my phone bill?!!! There is nowhere otherwise that I can go with my problem....

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jan 2018, 08:27
Official

Dear Rika

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jan 2018, 14:09
Official

Good day Rika Davel

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

We have escalated your Box office concerns to the relevant department for urgent assistance.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,