RA
Rulene A
1 reviews | Active since Dec 2017
01 Dec 2021, 08:33
Can't get assistance from dstv
I am so disappointed with the service we received from dstv. We have been trying for months now to get the dstv app working. The consultants can't assist, I tried to go live yet no assistance for a simple request, "load all channels to the dstv now app please, we premium paying customers and not subscribers"!!
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
01 Dec 2021, 09:56Hi Rulene,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply01 Dec 2021, 09:56
Official
Hi Rulene,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
02 Dec 2021, 15:18Hi Rulene,
We tried to call you to no avail.
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Our system indicates that your DStv Now service is active and linked to this email ***.
Please try to sign in and then tell us the error you get.
Kind regards,
DStv: Hello Peter Team
We tried to call you to no avail.
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Our system indicates that your DStv Now service is active and linked to this email ***.
Please try to sign in and then tell us the error you get.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Dec 2021, 15:18
Official
Hi Rulene,
We tried to call you to no avail.
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Our system indicates that your DStv Now service is active and linked to this email ***.
Please try to sign in and then tell us the error you get.
Kind regards,
DStv: Hello Peter Team
We tried to call you to no avail.
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Our system indicates that your DStv Now service is active and linked to this email ***.
Please try to sign in and then tell us the error you get.
Kind regards,
DStv: Hello Peter Team
Best regards,
RA
Rulene A's updateReviewer Update
02 Dec 2021, 18:59Thank you so much for your assistance... We are in 🙏😁
RA
Rulene A's update02 Dec 2021, 18:59
Reviewer Update
Thank you so much for your assistance... We are in 🙏😁