Cant follow written instructions.

I submitted a change of ownership form and the account is created but the wrong damn decoder and smartcard was moved over!Can't you guys read!<br> My documents that I signed clearly states that the two decoders to be moved to my name are:<br> Smartcard number *** linked to Mr CJ Smith and smartcard number *** linked to Mrs M Slaffa!<br> <br> I've been calling Multichoice for 3 days now!U first don't send me the right forms then the wrong thing is done!I have never in my life met such *********** staff members!Really what the hell!<br> This issue has been going on now since May ive been trying to do this!I call the call center and some stupid lady has the damn nerve to tell me that it is not her problem i must wait for change of ownership team to call me!when I explain that i cannot answer my cellphone all the time that I also work in a contact center.Then I ask the consultant to transfer me to rate the service and guess what she does transfers me to back into the call center waiting que.<br> <br> I need this sorted out and I want to be compensated for all my time and effort and airtime for calling after u guys all the time!<br> <br> I want my service working is that too difficult!<br>