cant even get an explorer

Maybe I should move to ShowMax or some other competitor because I cant seem to understand multichoice.<br> I have had a DSTV account for over 10yrs, a debit order for years now on premium but never got an explorer or upgraded my single view.<br> <br> Now there have been so many adverts lately on this explorer deal, I smsed the number on the advert. The guy that calls me says, oh we don't deal with the explorer deal, sms this number. I sms it, twice. Just when I am about to give up on this explorer, I get a call. It all goes well until they ask me how long I have been banking with ABSA, I say I am not sure. It has been a long time, I cant tell for sure. I don't want to make a number up, this is a binding contract, I really cannot be 100% sure on the date I opened my account, but you have been debiting it for years every month without fail.<br> The woman closed my application and told me she could not help me, sorry you cant get an explorer bye bye. I mean I have been a client for over a decade, on premium, you don't want the extra 300 bucks from my account?<br> Your system is stupid, I have to remember when I opened my bank account or I am doomed? Keep your explorer. . . .