gH
gerard H
1 reviews | Active since Mar 2009
20 Aug 2017, 14:54
Can't downgrade package
I upgraded my package from Select 2 to Premium this month. I cannot schedule a downgrade back to Select 2 because its not on the website. Please contact me to do this or change your website.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
21 Aug 2017, 10:17Daer Gerard
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply21 Aug 2017, 10:17
Official
Daer Gerard
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
21 Aug 2017, 11:50Good day Gerard
Apologies for the inconvenience caused.
We have schedule a downgrade which will be done on your invoice date.
We'll also confirm on the day.
Thank you
Girly
Best regards,
DStv (MultiChoice)'s reply21 Aug 2017, 11:50
Official
Good day Gerard
Apologies for the inconvenience caused.
We have schedule a downgrade which will be done on your invoice date.
We'll also confirm on the day.
Thank you
Girly
Best regards,
DStv (MultiChoice)'s replyOfficial
24 Aug 2017, 08:27Good day Gerard
We confirm that services has been downgraded to DStv Select .
Let us know should you need further assistance.
Warm regards
Girly
Best regards,
DStv (MultiChoice)'s reply24 Aug 2017, 08:27
Official
Good day Gerard
We confirm that services has been downgraded to DStv Select .
Let us know should you need further assistance.
Warm regards
Girly
Best regards,