EG
Edgar G
1 reviews | Active since Aug 2015
14 Nov 2023, 20:44
Cant contact you
Tried to unsubscribe from overseas, all access blocked. Tried WhatsApp, all was going well until date options... I was offered 3 dates in 2021 - really..... Tried operator option. None available Tried calling on number provided on website at 20:30. " Our call center is available seven days a week, including public holidays, from 07:00 – 23:00." Guess... "Switchboard closed" message after going through security checks. System very outdated, arrogance I think. Time for IP TV.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
14 Nov 2023, 20:49Hi Edgar,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 Nov 2023, 20:49
Official
Hi Edgar,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
EG
Edgar G's updateReviewer Update
15 Nov 2023, 15:53This is a automated reply, no feedback. Wish I could give them a negative rating
EG
Edgar G's update15 Nov 2023, 15:53
Reviewer Update
This is a automated reply, no feedback. Wish I could give them a negative rating
DStv (MultiChoice)'s replyOfficial
16 Nov 2023, 11:21Hi Edgar,
We tried to contact you on ***, however, your line is engaged. We confirm that your disconnection has been scheduled for 07-12-2023 and there will no longer be further deductions.
We hope you find this in order.
Kind regards
DStv: Hello Peter Team
We tried to contact you on ***, however, your line is engaged. We confirm that your disconnection has been scheduled for 07-12-2023 and there will no longer be further deductions.
We hope you find this in order.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 Nov 2023, 11:21
Official
Hi Edgar,
We tried to contact you on ***, however, your line is engaged. We confirm that your disconnection has been scheduled for 07-12-2023 and there will no longer be further deductions.
We hope you find this in order.
Kind regards
DStv: Hello Peter Team
We tried to contact you on ***, however, your line is engaged. We confirm that your disconnection has been scheduled for 07-12-2023 and there will no longer be further deductions.
We hope you find this in order.
Kind regards
DStv: Hello Peter Team
Best regards,