SD
Salome D

1 reviews | Active since May 2013

16 Oct 2024, 08:02

CANT CLAIM REWARDS

Hi i have a DSTV account for years, every year i claim my free anniversary upgrade. this year it no longer appears on the phone app one has to login to the computer to claim, i was not informed of this changes and have missed my free upgrade I have sent emails regarding this no response NOT HAPPY AT ALL

0
Replies (5)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Oct 2024, 08:24
Official
Hi,

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. 

Should there be any further updates or details required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team
SD
Salome D's update16 Oct 2024, 15:27
Reviewer Update
hi

thank you awaiting a call

SD
Salome D's update18 Oct 2024, 12:51
Reviewer Update
HI

still awaiting feedback
SD
Salome D's update21 Oct 2024, 09:13
Reviewer Update
Hi

when was this?
SD
Salome D's update01 Nov 2024, 13:57
Reviewer Update
hi still no feedback month later